Oud Store respects your privacy and is committed to protecting your personal information when you use the website or place an order. This policy explains the information we collect, how we use it, and the choices available to you.
1. Information We Collect
- Order and contact information, such as your name, phone number, email address, and delivery address.
- Payment information required to complete a transaction through approved payment providers. We do not store complete payment-card details.
- Technical usage information, such as device type, browser, and pages visited, through cookies and similar technologies.
2. How We Use Your Information
- To process, confirm, deliver, and provide tracking updates for your order.
- To respond to inquiries and provide after-sales and returns support.
- To improve the website, products, and shopping experience.
- To send offers and updates when you have consented or where permitted by law. You can unsubscribe at any time.
3. Sharing Information
We share information only as necessary with payment providers, shipping companies, and technical service providers that help us operate the store and process orders. We do not sell your personal information to third parties.
4. Cookies & Advertising
We use cookies to improve website performance, measure visits, and show more relevant advertising where the required consent is available. You can manage cookies through your browser settings; disabling some cookies may affect certain website functions.
5. Data Protection & Retention
We take reasonable organizational and technical measures to protect your information. We keep it only for as long as necessary to fulfil orders, meet legal obligations, and resolve disputes, after which it is deleted or anonymized as appropriate.
6. Your Rights
You may request access to, correction of, updating of, or deletion of your personal information as permitted by applicable law. Contact us through our Contact Us page.
7. Policy Updates
We may update this policy when necessary. Any update becomes effective when published on this page.
Business name: OUD STORE TRADING
Address: Al Qusais 1 - Dubai - UAE
Email: info@oudstore.ae
Phone & WhatsApp: +971 52 776 7742