Shipping & Returns

📦 Shipping

  • GCC Countries: Delivery within 4 – 6 business days.

  • Free Shipping on orders above 350 AED.

  • Order tracking is available from dispatch until delivery.

  • Delivery times may vary during holidays or peak seasons. Any delays will be communicated in advance.


🔄 Returns

  • Products can be returned within 7 days of receiving your order.

  • Items must be in their original condition (unused – unopened – with original packaging).

  • The customer is responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will be processed using the original payment method within 5 – 10 business days after the returned product is inspected.


ℹ️ Important Notes

  • For any product issues, please reach out to us through the Contact Us page.

  • Certain items (such as opened or used perfumes) cannot be returned for quality and hygiene reasons.